Shipping policy

Shipping Policy

Thank you for shopping with DISSENT by KunKala.

This Shipping Policy explains how orders are processed, shipped, and delivered.

Order Processing

All orders are processed within 2 to 5 business days after payment has been successfully received.

Orders are not processed or dispatched on Sundays or public holidays.

During periods of high demand, product launches, or promotional sales, processing times may be slightly longer. If there is a significant delay, we will notify you using the contact information provided with your order.

Shipping Time

Estimated delivery times after dispatch are:

  • Metro Cities: 2 to 5 business days

  • Other Locations Across India: 3 to 7 business days

  • Remote Areas: Delivery times may vary depending on courier availability.

Please note that these are estimated delivery times and are not guaranteed.

Shipping Charges

Shipping charges, if applicable, will be calculated and displayed during checkout before payment is completed.

Any promotional offers such as free shipping will be clearly communicated on our website.

Order Tracking

Once your order has been shipped, you will receive a tracking link or tracking number via email or SMS, allowing you to monitor your shipment.

Please allow up to 24 hours for tracking information to become active after dispatch.

Delivery Delays

While we work with reliable courier partners, delivery may occasionally be delayed due to circumstances beyond our control, including:

  • Severe weather conditions

  • Public holidays

  • Transportation disruptions

  • Natural disasters

  • Government restrictions

  • Courier network delays

DISSENT by KunKala is not liable for delays caused by these circumstances.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout.

If an incorrect or incomplete address is provided, delivery may be delayed or unsuccessful. Additional shipping charges incurred due to address corrections or reshipment may be the responsibility of the customer.

Lost or Damaged Shipments

If your package arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date.

We will work with the courier partner to investigate the issue and provide an appropriate resolution.

Delivery Confirmation

Once the courier marks an order as delivered, it will be considered successfully fulfilled.

If you believe your package has been marked as delivered but has not been received, please contact us promptly so we can assist in investigating the matter.

International Shipping

At this time, DISSENT by KunKala ships only within India.

We will announce international shipping availability on our website and social media channels when it becomes available.

Contact Us

If you have any questions regarding shipping or your order status, please contact us through the Contact page on our website or by emailing our customer support team.

Please include your order number in all communications to help us assist you efficiently.

Last Updated: August 4, 2026